At Gharapna, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, or services.

• Personal Information: Name, phone number, email, ID proof, and payment details.

• Property Information: If you are an owner/partner, we may collect property details, rental agreements, and documents.

• Usage Data: Device details, IP address, browsing behavior, and cookies to improve our platform.

• To verify user identity (KYC) and enable bookings.

• To process payments and manage rent/deposit collections.

• To communicate updates, offers, and service notifications.

• To improve property listings and tenant experiences.

• To comply with legal requirements and resolve disputes.

• We do not sell or rent your personal data to third parties.

• Data may be shared only with:

  • Property owners/managers (for tenancy purposes).

  • Payment gateways and service providers.

  • Legal authorities, if required by law.

• We use SSL encryption, secure payment gateways, and restricted access systems to protect your data.

• However, we cannot guarantee absolute security against all cyber threats.

• We use cookies to personalize your experience and analyze platform performance.

• You may disable cookies in your browser settings, but some features may not work properly.

• Access, update, or correct your personal data.

• Request deletion of your account and related information.

• Opt out of promotional communication at any time.

We may update this policy from time to time. Users are encouraged to review it periodically.