Dear Tenant,

Welcome to Ghar Apna Paying Guests! We are delighted to have you with us and are committed to ensuring your stay is comfortable, smooth, and hassle-free. Please go through the following important information carefully to avoid any inconvenience during your stay.

🔧 Complaint & Maintenance Process

For any issues, please follow the escalation process for faster resolution:

1. Tenant App: Register your number on the RentOk Smart Tenant App and raise your issue.

2. Caretaker: If unresolved, contact your assigned caretaker.

3. Property Manager: Escalate further if required.

4. Support Team: Email us at support@gharapna.in as the final step.

📌 Caretaker and Property Manager contact numbers are shared in the tenant WhatsApp group description for your reference.

📄 Mandatory Documents

Kindly keep one printed copy of:

Aadhar Card

PAN Card

Police Verification

(All documents are available in your Tenant App profile.)

📶 House Information

Wi-Fi name & password, house rules, and regulations are available in your Tenant WhatsApp Group description.

Please read all rules carefully and follow them during your stay.

❄️ Air Conditioner Usage

If you are using an AC, please share a photo of your AC meter at the time of shifting to ensure proper tracking.

📸 Inventory Record (Very Important)

At the time of move-in, create a photo/video record of all items provided to you.

Similarly, maintain a record during move-out to avoid any disputes.

🎁 Referral Program

We value your connection with Ghar Apna. Refer your friends or contacts to stay with us and earn ₹1000 for each confirmed booking.

📲 Tenant App Download

For smooth communication and issue tracking, download the Tenant App:

Android: https://play.google.com/store/apps/details?id=net.eazypg.eazypgtenant

iOS: https://apps.apple.com/in/app/smart-tenant-app/id1498355410

🌐 Connect With Us

Stay updated and connected through our social media channels:

Facebook: https://www.facebook.com/pggharapna

Instagram: https://instagram.com/gharapnamng

Twitter (X): https://x.com/GharApnaPG

YouTube: https://youtube.com/@gharapnapg

LinkedIn: https://www.linkedin.com/in/ghar-apna-3a9aba333

We look forward to making your stay a great experience. If you need any assistance, feel free to reach out through the proper channels mentioned above.

Thank you for choosing us!

Warm regards,

Team Ghar Apna